https://vimeo.com/1095455079 Instantly place virtual 42Kites SmartLink devices in your own space. Explore the official demos or link to your own content. It’s the fastest, most fun way to see how the 42Kites system would improve your space—give it a tr…

If you have lots of content but want to save screen space, Accordion modules are perfect for that! You can combine a heading, text, photo and a button into one collapsable Accordion. You can put multiple Accordion modules together to create an FAQ or a…

Want to give your content some breathing room? The Spacer module’s got your back! Just pop it between the two elements you want to nudge apart, set the sort order, and type in how many pixels of extra space you need. Easy-peasy, and your Experience wil…

To add a button to your Experience, start by creating a new Experience or editing an existing Experience. On the Experience screen you will see a box labeled Add New Content. In that box is a dropdown menu with all the different types of content you ca…

Things change, and there’s no better way to highlight the transformation than with a Before & After Slider. Effortlessly showcase the potential of a historic home renovation or illustrate how a proposed expansion can benefit the local community. Be…

If you have something that you want to add to your Experience, maybe it’s a live data from your internal system or maybe it’s a survey from a form creation system that we don’t officially support (example: LimeSurvey), the Custom content block is for y…

Secure your 42Kites account even further with two-factor authentication. Activating this time-based one-time password (also called TOTP) feature will require you to have a authentication app on your mobile device and retrieve a unique code (aka: a toke…

All plans (free and paid) have access to the text-to-speech feature in the Inclusion Bar. You can turn it on or off on individual Experiences (as some organizations might not want audio being played in certain areas but other areas would be okay). Note…

If you are making a Premium device purchase for a large organization or municipality we can allocate the Premium devices and Experiences you purchased between different accounts to give the organizations / departments you manage access to the 42Kites t…

Fifteen content modules, endless possibilities. Pick and mix to share what matters—how things work, what to do next, where the cool stuff is, or just something fun. No code, no stress. Just simple tools to make your space smarter, more helpful, and way…

Every museum is different and now all your Experiences can perfectly match your organizations branding color scheme. You can make your Experiences look something like this: You can change the following elements to any color: Content Headings Text Backg…

Have a story to tell? A presentation is a great way to share information without making the person read giant blocks of text. Start by creating a presentation in PowerPoint, Keynote or Google Slides and when it’s finished, upload it to SlideShare. You…

The 42Kites Inclusion Bar makes your organization more inclusive and accessible for all your guests. Not everybody that visits will speak English, have perfect eye sight and be happy reading lots of text on a wall label. The Inclusion Bar includes thre…

Scavenger Hunts, Easter Egg Hunts, Treasure Hunts and Escape Rooms – all those things essentially work the same way; someone has to find clues in order to get the reward. You can set up one of these adventures in your space to encourage visitors to exp…

The 42Kites platform is so much more than ordinary QR Codes! Take a look at how the three parts of the system can improve your space: SmartLink Cards There’s a QR Code on the outside but on the inside there is a NFC Chip. Instead of having to scan the…

Adding a Google Form to your Experiences lets visitors easily submit information to you (for promotions, feedback, etc…) and once submitted, you will have access to that user data within your Google account. The first step in adding a Google Form to yo…

Most organizations aren’t design studios—and many teams are already stretched thin. That’s where our Helping Hand service comes in! It gives you unlimited access to the 42Kites tech and design team, so you’re never stuck figuring things out on your own…

It’s our way of making sure you never feel stuck. The 42Kites system is designed to work for your organization—no tech skills required. Here’s how it works: You sign up for a Premium Plan. Your devices arrive, you can create more Experiences. You’re ex…

This is your peace of mind that every 42Kites device will always look great and work exactly as it should—forever. No stress, no ugly hardware, no compromise. Here’s how it works: SmartLink Cards – If one gets torn or damaged, we’ll send you a brand-ne…

Every 42Kites SmartLink Card comes with a unique QR code on the front and a hidden NFC chip inside. That chip lets people tap their unlocked phone on the card and instantly open your Experience—no app needed. If you’d like to make your SmartLinks look…

Security is as important to us as it is to you, so we’ve created this document to help answer all security related concerns about the 42Kites system. If your concern is not addressed here, please visit our Support Center and submit a question. Non-Sens…

Adding live chat to your Experiences helps your visitors get answers from staff very quickly. One of the best (and free!) live chat systems is Tawk.To, it has tons of useful features and there no need to even enter a credit card number. You can use thi…

To add an interactive Google map to your Experience, start by creating a new Experience or editing an existing Experience. On the Experience screen, you will see a box labeled Add New Content. In that box is a dropdown menu with all the different types…

If you want your visitors to easily pay you for something (t-shirt, donation, tickets, membership, etc…) follow these instructions and you’ll learn you how to create a button that links to your payment system. Get the payment URL In this tutorial we’…

https://vimeo.com/861889813 Jump to 5:35 in the video above to watch this process OR continue reading You can configure your SmartLink Card using the Configuration Wizard on the My SmartLink Cards page in about a minute. Follow these instructions: Logi…

Once you have entered the SmartLink Card PIN during the configuration, you’ll now be able to link it to one of your Experiences or link it to an external URL (like your website, your Instagram account, etc…) and this screen will show you how. After v…

https://vimeo.com/861889813 If you’ve just received your 42Kites devices, watch the above video to see the quickest way to get started. If you want to dive deeper into some of these topics, click one of the basic steps below: Create an Experience Add c…

Linking to another part of your Experience is an easy way to provide fast access to information for the visitor (you could also use an Accordion). Let’s say that your Experience has lots of content blocks and you want to link one content block FROM the…

Sometimes an image (like a logo) is a big too big for the space but there is a handy feature in the Experience Builder to help with resizing images and it’s really easy to use. When adding (or editing) an image content block, there is an option for Wid…

Adding a floor map with a small “You are here” marker is the perfect way to keep visitors on-track and heading in the right direction. The 42Kites system makes this easy to implement, just follow these instructions: The first thing you’ll need is the a…

Note: Our Sponsor+ Program can handle all of this for you (including finding a sponsor). It’s a simple concept. Local businesses (sponsors) want more exposure and you (a cultural / nonprofit organizations) can use your 42Kites system to give them the a…

To add an audio file to your Experience, start by creating a new Experience or editing an existing Experience. On the Experience screen you’ll see a dropdown menu with all the different types of content you can add. Click into that dropdown menu and se…

Let your visitors virtually “touch” your most valuable items without causing any damage! Visitors can zoom and rotate the models to see the details from any angle. 42Kites integrates with the worlds most popular 3D model platform (Sketchfab) with just…

Your space is capable of so much more—so why not make it smarter? We know nobody likes complicated setups, so we designed 42Kites to be super simple. No tech skills, no design background needed. Just a few quick steps and you’re up and running. Here’s…

At its core, it’s a better way to provide useful information or share a story — about a product, a place, a moment, or even an idea. You can bring that information to life with content modules like videos, photos, audio, 3D models, text, and more. You…

A SmartLink Card is a bridge between the real world and your digital Experiences. What does it look like? Well, on the surface it looks like a 70mm X 70mm square QR Code but it’s a lot more. If you are not familiar with how a QR Code works, it’s a blac…

Once you have entered the SmartLink Card PIN during the configuration, you’ll now be able to link it to one of your Experiences (this screen will show you how) or link it to an external URL (like your website, your Instagram account, etc…). After ver…

You can quickly view and manage all the SmartLink Cards you’ve registered by visiting the My SmartLink Cards page in your 42Kites account. There you will find all your SmartLink Cards grouped by Experience (as you can have more than one SmartLink card…

By default there are two ways a visitor can interact with your SmartLink Cards, by scanning the QR Code or tapping the card with their mobile device. Regardless of which way the visitor interacts with the SmartLink Card, their device will need access t…

Yes, we built the world’s easiest system for upgrading your physical space—but what really sets us apart is our customer support. We’re not just here to answer questions; we’re here to help you succeed. If you’re an account holder, you can submit diffe…

Deleting a content block from your Experience (or from you Shared Header / Footer) could not be easier! Just follow these steps: Find the content block you want to delete and click the Edit button that appears above it: Once expanded, click the red Tra…

Rearranging the order of the content blocks is as easy as changing a number. Here’s how it works: Each content block has a Sort# that determines the order it appears. The lower the number, the higher it appears on the screen. The higher the number, the…

Locking an Experience is a great way to hide content to make sure only people with prior knowledge can access the information. This is a great way to create an easter egg hunt game or a fun promotion. To lock an Experience, follow these instructions: O…

Once you have disconnected a SmartLink from an Experience here’s a few things you should know: If the SmartLink is scanned or tapped, it will no longer link to the Experience. You can still rename it (which is a good idea so you can accurately keep tra…

Reusing a SmartLink? Here’s how to disconnect it. Let’s say you’re wrapping up one campaign or display and want to reuse the SmartLink Card on something new. No problem—you just need to disconnect it from the old Experience first. Here’s how: 1. Log in…

Want all your Experiences to look consistent and on-brand? Adding a shared header and footer is a great way to create a unified, professional feel across everything you publish. Here’s how to set it up: Log in to your 42Kites account and go to the My E…

Every place, product, or point of interest you want people to interact with should have its own Experience. The easiest way to get started? Pick something you already have content for—like photos, videos, or helpful info—and build from there. Here’s ho…

A Promo Box is a great way to draw attention to one or a few characters or maybe a special word or a discount code. You can use this feature in connection with locking your Experience to create an Easter Egg Hunt game. Here are a few examples: You need…

The first you’ll need to do is to upload your video file to a video sharing website. The two we recommend are YouTube or Vimeo. Once you get an account on one of those websites and upload your video you will have a unique URL for your video. It will lo…

To add a divider line to your Experience, start by creating a new Experience or editing an existing Experience. On the Experience screen you’ll see a dropdown menu with all the different types of content you can add. Click into that dropdown menu and s…

To add an image to your Experience, start by creating a new Experience or editing an existing Experience. On the Experience screen you’ll see a dropdown menu with all the different types of content you can add. Click into that dropdown menu and select …

To add text to your Experience, start by creating a new Experience or editing an existing Experience. On the Experience screen you’ll see a dropdown menu with all the different types of content you can add. Click into that dropdown menu and select Text…

To add a Heading to your Experience, start by creating a new Experience or editing an existing Experience. On the Experience screen you’ll see a dropdown menu with all the different types of content you can add. Click into that dropdown menu and select…

Introduction Installation of the 42Kites Wall-Mounted SmartLink Holder should only take a few minutes and requires a small screwdriver and a large screwdriver (or power screwdriver). Each wall-mounted holder is made up of three pieces, four screws (two…